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Live Shopping
Solutions
At CommsBoutique London, we understand the importance of live commerce for ecommerce brands. That's why we offer tailored service plans to fit the specific needs of companies at different stages of their live shopping implementation journey.
With our help, brands can activate the power of live commerce, connect online and in-store experiences, grow revenue, increase customer satisfaction, and outperform competitors by reaching all customers, wherever they're in the world.
LIVE COMMERCE
Customised service plans
At CommsBoutique London, we understand the importance of live commerce for ecommerce brands. That's why we offer tailored service plans to fit the specific needs of companies at different stages of their live shopping implementation journey.
With our help, brands can activate the power of live commerce, connect online and in-store experiences, grow revenue, increase customer satisfaction, and outperform competitors by reaching all customers, wherever they're in the world.
Pilot.
Customised service plan
Continuous assistance and support during the pilot phase of live shopping roadmap implementation.
Think of the pilot phase as a bootcamp. Our goal is to activate live shopping and help it establish as a stable revenue stream that is well-received by customers.
The pilot phase is a free experimentation phase where the brand's own live shopping language and style are developed. However, creative and production adjustments are made based on the initial key performance indicators' tracking results.
This is a customized plan that typically includes the following services:
- event planning and execution
- content creation and management
- analytics and reporting
- events marketing and promotion
- customer engagement and support
- staff training and support
Launch & Grow.
Customised service plan
Continuous assistance and support in live shopping implementation and execution.
This service is designed for organizations that are prepared to incorporate live shopping into their regular operations, treating it as a separate revenue-generating channel that is crucial for their future.
This is when we elevate the revenue stream to the next level, creating a reliable system with consistent and predictable outcomes.
Achieving full operational level and maintaining growth of live shopping engine requires precise collaboration among multiple teams.
This is a highly customized plan that includes many of our live commerce managed services.
The expected end result:
Fully operational revenue channel, with foreseeable growth roadmap.
Proven scalable live shopping solution, manageable under stress conditions.
A Phygital Studio.
Customised subscription plan
For shopping centres, stores, physical retail stores, or property owners.
For many retailers today, it has become crucial to seamlessly integrate both offline and online strategies.
Phygital, also known as hybrid retail, is the combination of physical and digital customer experiences in a single journey, utilizing the advantages from both realms to create a more satisfying, comprehensive, and unique customer experience.
Our service helps you establish your own phygital studio, either permanent or mobile, located in a shopping center or store. The studio combines physical pop-ups or events with live-shopping experiences.
A Phigital Studio is a new revenue channel, which allows you to launch new products or collections, host seminars on current trends, hold customer sessions with sample sales, or even run limited-edition events both in-person and live-streamed. The options are limitless. So is your revenue.
This is a highly customized plan that includes many of our live commerce managed services.
Activate the Power of
Live Commerce
Contact us now to learn more about how we can help your brand excel in the world of live commerce, decrease the return rate, grow revenue and increase customer satisfaction.
